Scheduled Partial Maintenance for Keboola AWS, Azure, and GCP Stacks – October and November 2024
We would like to inform you about the planned maintenance of Keboola stacks hosted on AWS, Azure, and GCP.
This maintenance is necessary to keep our services running smoothly and securely. Please note the following schedules and the stacks affected.
Maintenance of all Azure Stacks – October 26, 2024
During database upgrades there will be a short service disruption on all Azure stacks, including all single-tenant stacks and Azure North Europe multi-tenant stack (connection.north-europe.azure.keboola.com). This will take place on Saturday, October 26, 2024 between 11:30 and 12:30 UTC.
Effects of the Maintenance
During the above period, services will be scaled down and the processing of jobs may be delayed. For a very brief period (at around 12:00 UTC) the service will be unavailable for up to 10 minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule
- 11:30–12:00 UTC: processing of new jobs stops.
- 12:00–12:15 UTC: service disruption
- 12:15 UTC: processing of jobs starts.
GCP EU and US Stack Maintenance – November 2, 2024
During database upgrades there will be a short service disruption on both GCP multi-tenant stacks. Here is the schedule.
- GCP eu-west3 (connection.europe-west3.gcp.keboola.com): Saturday, November 2, 2024, at 08:00 UTC.
- GCP us-east4 (connection.us-east4.gcp.keboola.com): Saturday, November 2, 2024, at 08:30 UTC.
Effect of the Maintenance
During the above periods, services will be scaled down and the processing of jobs may be delayed. For very brief periods (at around 8:00 UTC and 8:30 UTC, respectively) the service will be unavailable for up to five minutes and APIs may respond with a 500 error code. After that, all services will scale up and start processing all jobs. No running jobs, data apps, or workspaces will be affected. Delayed scheduled flows and queued jobs will resume after the maintenance is completed.
Detailed Schedule for eu-west3
- 7:30–8:00 UTC: processing of new jobs stops.
- 8:00–8:10 UTC: service disruption
- 8:15 UTC: processing of jobs starts.
Detailed Schedule for us-east4
- 8:00–8:30 UTC: processing of new jobs stops.
- 8:30–8:40 UTC: service disruption
- 8:45 UTC: processing of jobs starts.
AWS EU and US Stack Maintenance – November 16, 2024
During database upgrades there will be a limited service disruption on our AWS multi-tenant stacks. Here is the schedule.
- AWS us-east-1 (connection.keboola.com): Saturday, November 16, 2024, at 07:00 UTC.
- AWS eu-central-1 (connection.eu-central-1.keboola.com): Saturday, November 16, 2024, at 08:00 UTC.
Effect of the Maintenance
The maintenance is expected to last no longer than 15 minutes, during which jobs may be delayed. While you will be able to log into the Keboola platform, starting new jobs will not be possible during the maintenance. Jobs already running will not be canceled—only delayed. Running data apps or workspaces will not be affected. Scheduled jobs will automatically start after the maintenance is completed.
We apologize for this inconvenience, and will appreciate your understanding as we work to maintain and improve our service. If you have any questions or need further assistance, please contact our support team.
Thank you for your patience and cooperation.